Questions people actually ask.
If your question is not answered here, message us and a real person will reply. We are a small team and we read everything.
The fragrances
Are these the real designer fragrances?
No, and we would never say they were. Ours are our own eau de parfum formulations, blended to sit in the same scent family as fragrances you already know. We name the fragrance that inspired each one so you know what to expect. We have no association with, and are not endorsed by, any designer house.
Is it the same as the original?
It is our interpretation, not a copy. A good inspired fragrance captures the character of a scent — the opening, the heart, the way it dries down — using our own formulation. Some are close enough that people cannot pick them apart. Others are recognisably their own thing. Either way, you are getting a proper eau de parfum for under thirty pounds.
How long does it last on skin?
Our Intense eau de parfum is built for all-day wear. Longevity varies with skin type, weather and where you spray, which is exactly why we sell 5ml vials — so you can find out on your own skin before buying a full bottle.
Are they cruelty free and vegan?
Yes. Nothing in our range is tested on animals at any stage, and we use no animal-derived ingredients.
Do you list ingredients and allergens?
Full INCI ingredient listings are printed on every carton and bottle, including declarable fragrance allergens. If you have a specific sensitivity, message us before ordering and we will check the formulation for you.
Sizes and pocket perfume
What is a pocket perfume?
A flat 20ml card that holds up to 300 sprays and fits in a pocket, handbag, glovebox or flight bag. Same eau de parfum as the 100ml bottle, in a format you can actually carry without a glass bottle rattling around.
Which size should I buy first?
If you have never smelled it, buy the 5ml vial. If you know you like the scent family and want something to carry, buy the 20ml card. If you already know it suits you, the 100ml Intense is far better value per ml.
Is the 5ml the same liquid as the 100ml?
Yes. Smaller, not weaker. The only difference between our sizes is how much is in the bottle.
Can I take a pocket perfume on a plane?
At 20ml it is comfortably under the 100ml cabin liquid limit, so it goes in your clear bag with everything else. Always check your airline's current rules before you fly.
How many sprays do I get?
Roughly 50 from a 5ml vial, up to 300 from a 20ml pocket card, and around 1,500 from a 100ml bottle.
Ordering, delivery and returns
How much is delivery?
Free on UK orders over £50. Below that, standard UK delivery is a flat rate shown at checkout. Tracked next-day is available as an upgrade.
When will my order arrive?
Orders placed before 2pm on a working day are dispatched the same day. UK standard is typically 2 to 3 working days from dispatch. You will get a tracking link by email as soon as it leaves us.
Do you ship outside the UK?
We ship across the UK as standard. For international orders, message us with your country before ordering and we will confirm whether we can send fragrance there and what it will cost — aerosols and alcohol-based liquids carry carrier restrictions.
Can I return it if I do not like it?
Yes. Tell us within 30 days of delivery and we will refund it. Fragrance is personal and we would much rather you found one that suits you.
My order has not arrived. What now?
Check your tracking link first, then message us with your order number. If it is genuinely lost in transit we will resend or refund — you will not be left chasing the courier yourself.
Do you do gift sets?
Yes. Gift boxes holding three 20ml pocket perfumes are the most popular, and gift bags are available at checkout. They are a good way to give someone three scents to choose between rather than guessing at one.
Stocking the range
Can I sell Insane Perfumes in my shop?
Yes. We supply pharmacies, forecourts, convenience stores and independents across the UK with trade pricing, counter-top display stands and free testers. Get in touch and we will send the trade list.
Is there a minimum order?
There is a starting order for new trade accounts, which we will confirm when you get in touch. It is deliberately low enough that a single counter can test the range without committing to a pallet.
Do you provide display stands?
Yes. Our 72-piece counter-top stand is the one most shops run, and it comes with free testers so customers can smell before they buy.
Still stuck?
Message us and a real person will get back to you, usually the same working day.